At Headline, we are committed to protecting your privacy and handling your data in a transparent and fair manner. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
The Data Controller responsible for your personal data is:
EZAI Solutions Ltd
71-75 Shelton Street, Convent Garden, WC2H 9JQ
Email: [email protected]
2. Information We Collect
We may collect the following types of personal data:
- Identity Data: Name, email address, phone number, and account details.
- User Content: Weekly summaries, highlights, and messages you share within Headline.
- Technical Data: Device type, IP address, operating system, and app usage information.
- Communication Data: Records of support requests, preferences, and notifications.
3. Legal Basis for Processing
We process your data under the following lawful bases:
- Contract: To provide you with the Headline app and its features.
- Legitimate Interests: To improve the app, prevent misuse, and protect security.
- Consent: Where you have explicitly agreed (e.g., marketing communications).
- Legal Obligation: Where we must comply with laws or regulatory requirements.
4. How We Use Your Data
Your data may be used to:
- Provide and maintain the Headline app.
- Personalise your experience.
- Communicate important updates and service messages.
- Analyse trends and improve app performance.
- Protect against fraud, misuse, and security threats.
5. Sharing Your Data
We will never sell your data. We may share personal data only with:
- Service Providers: Trusted partners providing hosting, analytics, or communications.
- Legal Authorities: Where required to comply with the law.
- Business Transfers: In the event of a merger, acquisition, or restructuring.
All third parties are required to respect the confidentiality and security of your personal data.
6. International Data Transfers
If we transfer your data outside the UK, we will ensure appropriate safeguards are in place, such as:
Adequacy decisions by the UK Government; or
Standard Contractual Clauses approved by the ICO.
7. Data Retention
We will keep your personal data only for as long as necessary to fulfil the purposes it was collected for, including to comply with legal, accounting, or reporting requirements.
When data is no longer required, it will be securely deleted or anonymised.
8. Your Rights
Under UK GDPR, you have the following rights:
Right to Access: Request a copy of the data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your data where there is no lawful reason to keep it.
Right to Restrict Processing: Request that we limit how we use your data.
Right to Data Portability: Request your data in a structured, machine-readable format.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise your rights, please contact us at [email protected]
9. Children’s Privacy
Headline is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
10. Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
11. Complaints
If you are unhappy with how we handle your personal data, please contact us first at [email protected].
You also have the right to lodge a complaint with the UK’s supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via the app or email. Please check this page regularly to stay informed.
13. Contact Us
If you have any questions about this Privacy Policy, you can reach us at:
📧 [email protected]
📍 71-75 Shelton Street, Convent Garden, WC2H 9JQ